The ‘General Data Protection Regulation’ (GDPR) is a piece of European data protection legislation designed to replace and strengthen the ‘1995 EU Data Protection Directive’ as well as unifies these standards across the European Union.

The regulation aims to give consumers greater control over their personal data. It does this by increasing fines for companies that do not take the security of their customer’s data seriously, up to 20 million Euros or 4% of turnover, as well as increasing consumers rights to access the data companies hold on them.

The GDPR became law on 25th May, 2018 and applies to any company who stores or processes the personal data of an EU citizen.


Diplomat Chauffeurs Limited takes data security seriously. We have the following action plan in action to protect customer’s data. Such as

    1. Regularly reviewing data protection policy and ensuring all necessary training is provided to the staff.
    2. Regularly security scans on our network.
    3. All PC’s with heavy duty virus protection service software.
    4. All staff regularly trained on data beach protocol.
    5. Keeping an inventory of all the personal data we store and ensuring we only collect data that is required to carry out the service.
    6. The GDPR has expanded consumers right of access to their data, as well as the removal/deletion of records. There is however some legal limitations placed on us that could limit our ability to comply with your request. These include our licensing authority’s requirement that we store 1 year of full journey records or our obligation as a limited company to store accounting (transaction) records for 6 years from the end of the last company financial year they relate to.

Diplomat Chauffeurs Limited is committed to being fully compliant with this regulation.

If you have any questions please contact us.